Question 1

What is your return policy?

Accepted Answer

We accept returns within 30 days of purchase. Items must be in their original condition and packaging. To initiate a return, please contact us at our email which is listed on our contact page.

Question 2

What types of artwork do you offer?

Accepted Answer

We offer a variety of artwork including nature illustrations and printmaking pieces that reflect the flora and fauna of coastal and boreal landscapes.

Question 3

How do I request a refund?

Accepted Answer

To request a refund, please contact us with your order details and your concerns. Refunds are typically processed within 5-7 business days after we receive the returned item.

Question 4

What are your delivery options?

Accepted Answer

We offer standard and express delivery options. Standard delivery typically takes 5-7 business days, while express delivery takes 2-3 business days. You can choose your preferred option at checkout. Currently we are unable to offer letter mail (untracked) shipping due to the postal strike in Canada

Question 5

What mediums do you use for your artwork?

Accepted Answer

Our artwork is created using a range of mediums including watercolor, ink, and digital illustration. Each piece is crafted to highlight the beauty of natural environments.

Question 6

Where do you ship?

Accepted Answer

We currently only ship within Canada. We hope to offer international shipping in the near future.

Frequently asked questions